Box Office

The Box Office at 1st SUMMIT ARENA is located inside the arena. Our side entrance is located on the (corner of Market Street and Napolean Street) side of the building. This is the most commonly used entrance to our box office during business hours as the front doors are locked unless we have an event that day. The Box Office is open for walk up service only.

The Box Office accepts Cash, Visa, Mastercard, and Discover.  The 1st SUMMIT ARENA box office makes every effort to comply with the credit card issuer’s contract with the cardholder and will not allow the use of a credit card by someone other than the name that appears on the card.

The Box Office does not accept personal checks or Ticketmaster Gift Cards.

Location

326 Napoleon Street
Johnstown PA 15901

Hours

Ticket Sales Days: Tuesdays & Thursdays 10 AM – 5 PM
Event days: 2 hours prior to start of event, closing when headliner takes stage


Ticket Sales

Unless otherwise noted, tickets to upcoming events 1st SUMMIT ARENA @ Cambria County War Memorial can be purchased at the following:

Please note: the 1st SUMMIT ARENA Box Office cannot accept ticket orders over the phone. To avoid problems with counterfeit, stolen or voided tickets, Guests should make your purchases through authorized outlets only – Ticketmaster.com and in-person at the Arena Box Office.

  • When purchasing tickets online, please ensure that you are using Ticketmaster.com, or a link provided from our website to make sure your ticket is secure.
  • Do be cautious about where you are purchasing your tickets from. (With the increase in Secondary & Third-Party Markets (i.e., StubHub, Vivid Seats, Online City Tickets, and other “scalpers”), it is advisable you visit the official websites of the artist and venue for ticketing information.
  • 1st SUMMIT ARENA does not endorse the use of these third-party sites and cannot resolve any issues with invalid tickets.
  • Do not post pictures of your tickets on social media with an exposed barcode. They may be used for entry.
  • Do always secure your tickets in a safe place. Lost, destroyed, or stolen tickets may not be able to be replaced.

Will Call

All Will Call customers must bring photo identification to pick up their tickets.  Tickets will only be released to the purchaser unless an alternative pick up has been arranged in advance.

Will call tickets will be available for pickup on the day of the event when doors open. I f you require them before doors on the day of the event, please arrange a pickup time by calling the Box Office. (814-536-5156).

Will Call tickets purchased through Ticketmaster will be available soon after your purchase, provided there are no restrictions.  Restrictions can occur for many reasons including tour regulations, special events, or VIP/Meet & Greet packages.  Please refer to Ticketmaster’s event and package specifics when purchasing your tickets.  Will Call tickets may not be transferable.

Ticketmaster Customers MUST bring the following:

  1. Credit card used to purchase tickets.
  2. Confirmation number
  3. Photo identification

Other will call, such as group sales, radio station winners, or ADA, are available for pickup 1 hour prior to the event when doors open for entry into the venue.  Please contact the box office or review your ticket information your Ticketmaster/Artist representative may have sent for details. 

In order to serve our guests, The box office will allow you to drop off tickets for a friend, client, or family member coming at a later time.  To avoid confusion be sure to communicate to your friend, client, or family member what time you will be dropping the tickets off and follow up with them after you do.  This will prevent them from arriving at the box office too soon. 

1st SUMMIT ARENA is not responsible for lost, undelivered or incorrect third-party will call tickets.


PRE-SALES

Pre-sales are online only at Ticketmaster.com unless stated otherwise. Certain events at 1st SUMMIT ARENA offer Venue pre-sales to our Newsletter & Social MEDIA Subscribers. Join our Newsletter to sign up for free to start receiving these notifications or follow us on Facebook & Instagram.


TICKETMASTER

Ticketmaster is the official Ticketing partner of 1st SUMMIT ARENA.

Other than in person at the box office, tickets may also be purchased at Ticketmaster.com or on the Ticketmaster App available at the Google Play Store or Apple’s App Store.

Some events will offer special ticket purchasing offers through Fan Club sites or discounts using websites like Groupon. It is the purchaser’s responsibility to verify the validity of such offers.


Seating Charts

Event specific seating charts are listed on the individual event pages. Follow ticket link on event page to view.


Re-Entry Policy

1st SUMMIT ARENA has a “no re-entry policy”. If a patron chooses to leave the facility after entering they will not be allowed to re-enter the facility.


Age Restrictions

For most events, children age 2+ require a ticket for admission.  Certain programming directed toward a younger audience may require a ticket for children younger than 2.  For more details, please visit the specific event page.

For Johnstown Tomahawks hockey, anyone that has reached their 4th birthday is required to have a ticket for admission.

Children who are below the age limitation are required to sit on a ticket holder’s lap and are not to restrict the view of guests sitting behind them.

For your convenience, baby changing stations are also located in the men’s and women’s restrooms behind Section 4 & Section 14.


ADA Seating

Guests requiring special seating, such as for wheelchairs, semi-ambulatory, mobility impairments, hearing impairments, or the like can be purchased in person at the 1st SUMMIT ARENA Box Office or by selecting the option on Ticketmaster.com.

Handicap Accessible, ADA, Wheelchair & individuals with limited mobility have the option to purchase seats located in Sections 1, 21, 19, and 17 for concerts, and sections 1, 21, 19, 17,  6,  and 7 for hockey games. For More information about these tickets please call the box office at 814-536-5156.


Group Sales & Luxury Suites

The minimum number of people for group rates vary from show to show.

Contact the box office for more information regarding group sales, please call 814-536-5156.

View our suite options.

TICKETS

Box Office • Ticketmaster


SEATING

Event Layouts & Charts


PARKING

Map & Location


ADA

Accessibility Information


CONCESSIONS

Available Refreshments


POLICIES

Our Guidelines & Protocols


FAQs

Frequently Asked Questions


ASM GLOBAL

Management Company